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Do I have to come into the office for
information?
No, we are happy to send you information and
discuss details about your chosen destination via email.
What happens when I want to make a booking?
We will make reservations for you based on
instructions by email, telephone, or in person but will require a BD20
deposit per person (unless operators terms apply) and a signed booking
form once the reservations have been confirmed.
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When do I have to pay for my holiday?
The balance of your holiday has to be paid for
at least 14 days before departure (unless operators terms apply).
Is the price guaranteed?
Prices can not be guaranteed until payment has
been made in full. All our prices are correct when published and
we do our best to update our material promptly when changes occur.
However, in a constantly changing market there are occasions when the
price you are offered at the time of booking differs from our
publicity material.
What happens if I have to cancel?
Generally any cancellation incurs a cancellation
fee, you will be advised of any cancellations fees applicable to your
trip at the time of booking.
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When is a child not a child?
All airlines class children under 2 years as
infants, under 12 years as a child and 12 years and
over as
adults, however, hotel policy varies considerably so your Leisure
consultant will ask you for your children's ages and advise you
accordingly.
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What documents do I need to travel?
Passport: A full current passport
is required and we recommend that your passport is valid for at least
6 months after your return date as many countries now require this
before they will grant you entry.
Visas: It is the passengers
responsibility to ensure they have all the necessary visas although we
will offer advise. It should be noted that it is not only your
destination country that may require you to have a valid visas, often
countries you are only transiting through also require them.
Passengers should also be aware that some visas can take time to
obtain and should be applied for well in advance. We suggest at
least a month before departure.
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Are vaccinations really
necessary?
Compulsory vaccination
requirements are stipulated by various authorities as and when
circumstances necessitate, so health requirements should always be
checked even if you have been to a destination before. Many
vaccinations are 'recommended' but not compulsory, however, we suggest
you clarify the situation with your doctor before travelling.
Some vaccinations have to be given well in advance of travel so health
requirements should be asked about at the time of booking.
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Why should I take holiday insurance cover?
We recommend that all clients take out adequate
insurance protection against unforeseen circumstances. These
could include things like; being injured or taken ill, personal items
being lost, stolen or damaged, you having to cancel your holiday or a
claim being made against you personally. Although insurance
cover will not stop something unexpected happening, it can make coping
with the situation easier. |
